In the event that you are not completely satisfied with your order, you have 14 days to notify us and another 14 days to return the goods to the following address:

20 Silverdale
Hesketh Bank
Preston
Lancashire
PR4 6RZ

Please keep in mind that any item sent for a full refund must be delivered unworn, in the same condition that you received it and in its original packaging.

In the event an item is received faulty/damaged, you will be given a full refund or we’re happy to exchange the item, dependent on what you are likely to prefer.

Please note that it is the customer who is responsible for return shipping fees, and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using a tracked service to ensure your package is returned safely to us.

If you need to talk to someone about your return or refund, we’re here to help.

Feel free to email us on admin@regoraw.com